Movado Watch Repair: How to Fix Common Issues

Jason Matthiesen • June 23, 2025

Movado Watch Repair: How to Fix Common Issues


Movado watches are the epitome of minimalist luxury. Known for their iconic Museum dial and streamlined designs, they blend art with functionality. But like any precision timepiece, even a Movado can face wear and tear over time. Whether you're dealing with a dead battery, condensation under the crystal, or an unresponsive movement, understanding the essentials of
Movado watch repair can save time, money, and frustration.

Common Problems with Movado Watches and How to Fix Them

Movado watches may appear simple on the outside, but internally, they are intricate devices. Here are some of the most frequent issues and what they typically mean:

1. Watch Has Stopped Running

The most common reason a Movado watch stops is a depleted battery. Most Movado watches are powered by a quartz movement, which uses a battery that generally lasts 1 to 3 years. If your watch has stopped ticking entirely, it's often a sign that it's time for a battery replacement.

Solution: Replace the battery through a professional like Chicago Clock Company. While some owners attempt DIY battery swaps, improper handling may damage the case back or the internal movement.

2. Condensation Under the Crystal

If you notice moisture forming inside the crystal, it's a sign that water has entered the case. While many Movado watches are water-resistant to some degree, they are not fully waterproof. Activities such as swimming, showering, or exposing the watch to high humidity can lead to water ingress.

Solution: This requires immediate professional servicing. The watch should be opened, dried thoroughly, resealed, and pressure-tested to ensure it is watertight again.

3. Crown Not Responding or Loose

A loose or unresponsive crown (the knob used to set the time) may indicate a damaged crown stem or wear on internal gears. If the crown spins freely or pulls out without resistance, the watch will need inspection.

Solution: Seek repair from a trained technician. Crown and stem replacements are delicate jobs that require disassembly of the case.

4. Scratched Crystal or Case

While many Movado watches use sapphire crystal—a durable, scratch-resistant material—it's not entirely impervious to damage. The case, especially if it's gold-plated or stainless steel, can also show wear over time.

Solution: Professional polishing can often remove light scratches from the case. For deeper scratches on the crystal, replacement may be necessary.

5. Watch Is Running Fast or Slow

Quartz watches are known for their accuracy, but if your Movado is gaining or losing time, there may be a problem with the movement, battery, or even magnetic exposure.

Solution: Recalibration may help, but in some cases, a movement cleaning or replacement is required. A watch technician can diagnose this with proper testing equipment.

When to Seek Professional Movado Watch Repair

While minor fixes can be done at home, there are several situations where professional help is essential:

1. Water Damage

Any sign of water intrusion—foggy crystal, rust, or irregular timekeeping—warrants immediate attention. The longer the moisture stays inside, the more likely it is to corrode delicate components.

2. Movement Problems

If the watch skips seconds, ticks erratically, or stops even with a fresh battery, the internal quartz movement may be faulty. Movado's movements are finely tuned and require precise calibration.

3. Cosmetic Restoration

For high-end models, case and bracelet restoration should be left to experts to avoid further damage. A professional can polish, replate, or replace parts with original components.

4. Battery Replacement for Sealed Cases

Many Movado watches feature a snap-on or screw-in back designed to be opened with special tools. Trying to pry open the case without the proper equipment may damage the gasket seal, compromising water resistance.

5. Vintage Movado Repair

Older or discontinued Movado models require even more care, as parts may be rare. Only experienced horologists or authorized service centers should handle vintage models.

DIY Fixes for Minor Movado Watch Issues

Some small issues don't necessarily require a visit to the repair shop. Here are a few DIY approaches—if you're confident and careful.

1. Cleaning the Watch

Use a soft microfiber cloth to wipe away dirt and smudges. For metal bracelets, use a slightly damp cloth or soft toothbrush with mild soap. Avoid soaking the watch or letting water touch the dial or case back.

2. Setting the Time and Date

Make sure to pull the crown out gently to the correct notch. Movado watches usually have two positions: one for date adjustment and one for time setting. Never change the date between 9 p.m. and 3 a.m., as this can interfere with the date-changing mechanism.

3. Swapping Watch Straps

If your Movado has a strap with spring bars, you can swap it using a spring bar tool. Just be sure to use the correct size strap and reinstall the bar securely.

4. Battery Testing (Non-Invasive)

If your watch has stopped and you suspect a dead battery, you can test it with a watch tester or multimeter, but it's still advisable to have a pro handle the battery replacement.

Note: DIY fixes are great for cosmetic or strap-related tasks, but avoid opening the case or touching the movement unless you are skilled in watch repair.

Where to Find Authorized Movado Repair Services

When your Movado requires more than a basic fix, it's crucial to choose a qualified repair center. Here's how to find one:

1. Local Horologists and Watch Technicians

Independent watch repair shops often offer a high level of care, fast turnaround times, and personalized service. Just make sure they have experience with luxury watches.

2. Jewelry Stores with Watch Departments

Some higher-end jewelry stores offer Movado repair services, especially if they are authorized Movado retailers. Before proceeding, ask about certifications, warranties, and part authenticity.

3. Mail-In Services

Certain repair companies offer insured mail-in services for battery replacement, polishing, or movement repair. Ensure they have a solid reputation and good customer service.

4. Reviews and Reputation

When in doubt, check online reviews, testimonials, or Better Business Bureau ratings. Look for businesses that specialize in luxury watches and have been around for a while.

How to Maintain Your Movado Watch for Longevity

To keep your Movado in pristine condition for years to come, follow these expert maintenance tips:

1. Regular Battery Changes

Don't wait until the battery is fully drained. Replace it every 1-2 years to prevent battery leakage that can damage the movement.

2. Avoid Water Exposure

Unless your Movado is specifically rated for water resistance, avoid showering, swimming, or washing your hands while wearing it. Even water-resistant models should be tested every year.

3. Service Every 3–5 Years

A full professional service includes movement cleaning, gasket replacement, and pressure testing. This preventative maintenance ensures continued performance.

4. Keep It Away from Magnets

Magnets from phones, speakers, or even handbags can affect the accuracy of a quartz movement. Store your Movado away from electronic devices.

5. Store Properly

When not in use, keep the watch in a padded case or the original box. Avoid leaving it in direct sunlight or in a humid environment.

6. Clean Regularly

A quick weekly wipe-down can keep your watch looking sharp. For deeper cleaning, schedule a professional detailing service.

Trust the Experts at Chicago Clock Company

When it comes to Movado watch repair, trusting your timepiece with a skilled professional is essential for ensuring precision, longevity, and peace of mind. Whether your watch needs a new battery, internal movement service, water damage inspection, or a simple strap change, Chicago Clock Company has you covered.

With decades of experience in horology, we offer:

  • Expert Movado watch repair and servicing
  • Watch battery replacement while you wait
  • Polishing, cleaning, and case refinishing
  • A full range of sales and timepiece accessories
  • Free estimates with no obligation

Don't risk your investment with a generic repair shop. Choose Chicago's most trusted name in timekeeping.

Call now to schedule your appointment or walk in for a free estimate today!


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For centuries, tall and stately timepieces have graced homes, inns, and estates, their steady pendulums marking the rhythm of daily life. These iconic clocks, instantly recognizable by their towering cases, are known today as grandfather clocks . But have you ever wondered: why is it called a grandfather clock ? The answer is a fascinating blend of history, culture, and music that transformed the name of these clocks forever. The Origins of the Longcase Clock Before they were called grandfather clocks, these tall timekeepers were known as longcase clocks . The invention dates back to the late 17th century, around 1670, when clockmaker William Clement refined the use of the anchor escapement mechanism. This new design allowed for a longer pendulum, which in turn required a tall wooden case to house it. The result was the first longcase clock. Longcase clocks quickly became a symbol of craftsmanship and prosperity. Made from oak, walnut, or mahogany, these clocks were not just functional pieces but also works of art. Their elaborate dials and finely carved cases showcased the artistry of the clockmakers and the wealth of their owners. The Musical Inspiration Behind the Name So how did “longcase clock” evolve into “grandfather clock”? The answer lies in a popular song from the 19th century. In 1876, American songwriter Henry Clay Work composed a sentimental ballad titled “My Grandfather’s Clock.” The song told the story of a stately clock that had stood in a family home for generations. According to the lyrics, the clock kept perfect time during the life of its owner, the grandfather, but mysteriously stopped ticking the moment he passed away. The song became a sensation on both sides of the Atlantic. Its popularity was so widespread that longcase clocks began to be affectionately referred to as “grandfather clocks.” The name stuck, and over time, it entirely replaced the more technical term. Cultural Impact of the Song The influence of Henry Clay Work’s ballad went beyond renaming a type of clock. The song struck a deep chord with audiences during the late Victorian era, a time when family heritage, sentimentality, and remembrance were highly valued. The idea of a clock that lived and died with its owner resonated as both a metaphor for mortality and a reminder of the bonds between generations. The association of the clock with family legacy reinforced the notion that these clocks were heirlooms, often passed down as treasured possessions. Today, even people unfamiliar with the song know the term “grandfather clock,” a testament to how a piece of music can shape language and tradition. Grandmother and Granddaughter Clocks Interestingly, the popularity of the grandfather clock name eventually inspired additional terms. Smaller versions of the longcase clock began to be marketed as grandmother clocks and granddaughter clocks . Grandmother Clocks: Typically shorter than six feet, these clocks were designed to fit smaller spaces but retained the elegance of their larger counterparts. Granddaughter Clocks: Introduced in the 20th century, these were even smaller, often less than five feet tall, and frequently given as gifts. While these terms were likely marketing innovations, they reinforced the idea of clocks as part of a family lineage. Craftsmanship and Symbolism The name “grandfather clock” evokes more than just the memory of a song. It also reflects the role these clocks played in family life. Standing tall in hallways, parlors, and entryways, grandfather clocks became symbols of permanence, tradition, and continuity. They often featured ornate carvings, brass fittings, and detailed moon-phase dials. In many cases, the clocks were customized to reflect the personal tastes of their owners. These details made each clock unique and increased its value as a family heirloom. The steady tick-tock and resonant chimes of a grandfather clock also carried symbolic weight. They marked not just hours and minutes, but also the passage of life itself—a connection beautifully captured in the song that gave the clock its name. The American Connection Although the grandfather clock originated in England, it became deeply rooted in American culture. Colonial clockmakers, inspired by European designs, began crafting their own versions in the 18th century. American longcase clocks often reflected regional styles, with influences ranging from Shaker simplicity to elaborate Pennsylvania German carvings. When Henry Clay Work’s song was released in 1876—the same year as America’s Centennial celebrations—the name “grandfather clock” became part of the American vocabulary at a moment when the nation was reflecting on its heritage. This further cemented the clock as a cherished symbol of tradition in the United States. Grandfather Clocks in Popular Culture Since the 19th century, grandfather clocks have continued to appear in literature, film, and art as symbols of time, memory, and stability. They often serve as backdrops for family gatherings, moments of reflection, or turning points in stories. Their distinctive chimes are instantly recognizable, evoking nostalgia and continuity. The association of these clocks with the passage of generations means they often appear in narratives about family history and legacy. In this way, the cultural power of the grandfather clock extends far beyond its function as a timepiece. The Enduring Appeal of Grandfather Clocks Today, grandfather clocks remain highly valued by collectors, homeowners, and families. Their tall stature makes them statement pieces, while their mechanical precision continues to fascinate. Many people cherish them not only for their beauty but also for their connection to history and family tradition. In modern homes, grandfather clocks are often preserved as heirlooms or displayed as centerpieces. Their timeless design means they fit just as comfortably in contemporary interiors as in traditional ones. And with proper care, they can continue running smoothly for centuries. Caring for a Grandfather Clock If you are fortunate enough to own a grandfather clock, maintaining it is essential to preserving its value and functionality. These clocks are intricate mechanical instruments that require regular care, including: Cleaning and Oil Maintenance: Dust and lack of lubrication can affect accuracy and damage delicate parts. Pendulum and Weights Adjustment: Ensuring proper balance keeps the clock running on time. Chime and Strike Repairs: These features are often the first to show signs of wear. Professional clock repair is crucial because even small issues can lead to larger problems if ignored. Entrusting your heirloom to experts ensures that it will continue to keep time—and tell its story—for future generations. Why the Name Still Matters The question “why is it called a grandfather clock?” isn’t just about etymology. It highlights the deep relationship between objects, stories, and culture. A clock that was once simply a “longcase” became something more human and emotional thanks to a song. The name reminds us that timekeeping isn’t only about precision, it’s also about memory, heritage, and meaning. Every tick of a grandfather clock carries echoes of the past, making it more than just a piece of furniture. It is a living symbol of the connection between time and tradition. Keep Your Family’s Timepiece Alive The story behind the grandfather clock name is one of invention, song, and tradition. From William Clement’s innovation in the 17th century to Henry Clay Work’s ballad in the 19th century, this tall clock has journeyed through history as both a practical tool and a cultural icon. Its enduring name reflects the way objects can carry stories across generations. If you own a grandfather clock or any cherished timepiece, make sure it continues its story for years to come. At Chicago Clock Company , we specialize in expert grandfather clock repair , battery replacement, and sales. Our skilled technicians provide free estimates while you wait , ensuring your treasured clock gets the attention it deserves. Don’t let time stop on your family’s heirloom. Call us today to schedule an appointment and keep your clock’s legacy ticking for generations to come.
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